Online Booking
Book Your Ride
Book Your Luxury Transportation in Just a Few Clicks
Experience comfort, elegance, and reliability with Napa Cars Service. Whether you’re planning a wine tour, airport transfer, or a special event, our diverse fleet is ready to meet your travel needs. Fill out the reservation form below to secure your ride today.
Your questions answered
FAQs
General Information
How can I book a ride?
You can easily book a ride through our website or by calling our customer service team directly.
Is Napa Cars Service available 24/7?
Yes, we offer round-the-clock services to accommodate your travel needs at any time of day or night.
How far in advance should I book my ride?
We recommend booking at least 24 hours in advance, though we can accommodate same-day bookings depending on availability.
What types of vehicles are available with Napa Cars Service?
We offer a variety of vehicles including sedans, SUVs, limos, party buses, and more for all your transportation needs.
How can I contact customer service?
You can reach our customer service team by phone, email, or through the contact form on our website for assistance.
Fleet & Vehicle Information
What types of vehicles are available with Napa Cars Service?
We offer a variety of vehicles including sedans, SUVs, limos, party buses, and more for all your transportation needs.
Are your vehicles insured?
Yes, all our vehicles are fully insured for your safety and peace of mind.
Can I request a specific vehicle for my trip?
Yes, you can choose from our fleet based on availability. We offer a range of options to fit your needs.
Do you provide transportation for corporate events?
Yes, we offer reliable transportation for business meetings, conferences, and corporate events.
Chauffeurs & Safety
How do I pay for my ride?
Yes, all our drivers are professionally trained, background-checked, and highly experienced.
Are there any additional fees?
We track flight statuses in real-time and adjust your pickup time accordingly for a hassle-free experience.
Can I get a quote for my trip?
Driver details, including name and contact information, will be sent via email or SMS 12 hours before your scheduled ride.
Is there a minimum booking duration for certain services?
Yes, we specialize in corporate transportation with professional chauffeurs and luxury vehicles suitable for business events.
Price & Payment
What types of vehicles are available with Napa Cars Service?
You can pay securely online during booking or via credit card upon arrival.
Are your vehicles insured?
Additional charges may apply for extended wait times, extra stops, or special requests. All fees will be clearly communicated upfront.
Can I request a specific vehicle for my trip?
Yes, you can request a free quote through our website or by contacting our customer service.
Do you provide transportation for corporate events?
Yes, certain services like wine tours or special events may have a minimum booking time, which will be specified during booking.
Cancellations & Modifications
How do I cancel or modify my reservation?
You can modify or cancel your booking by contacting our customer service directly or through your online account.
What should I do if I can’t find my driver at the pickup location?
If you can’t locate your driver, please call our customer service team immediately, and we will assist you.
Special Services
Do you offer services for special events?
Yes, we provide luxury transportation for weddings, proms, birthdays, and other special occasions.
Do you offer airport transfer services?
Yes, we offer prompt airport transfers to and from Napa Valley with real-time flight tracking.
Can I bring pets in the vehicle?
Yes, pets are allowed with prior notice and must be kept in a carrier for safety.